Linh, Improving Communication, Improving Outcomes

At Total Gas & Power North America Linh’s job as Deputy Operations Manager is to improve business workflows and develop clear communication pathways between departments by implementing changes in procedures and trading systems.

Driven to Add Value

Linh has identified opportunities to create operational excellence by driving changes that promote efficiency and collaboration between departments. The ultimate outcome is a better working environment making happier employees and better results.  “The greatest good I hope to achieve at Total is adding value—every day.”

Developing Her Arsenal of Skills

Over the past few years, Linh’s abilities to adapt and manage change effectively have proven that technical expertise alone does not lead to operational excellence. Her passion for taking on challenges and working for positive change has continued to create smarter business practices for Total Gas & Power North America.

Linh is on a mission. She completed her undergraduate degree Summa Cum Laude while working three jobs and supporting her family. It was during this time that she learned to overcome adversity and blossomed, “I believe everyone has the potential to be great at something and to positively impact the world. If I’m capable of helping others, I do”.

Linh

“I believe everyone has the potential to be great at something and to positively impact the world. If I’m capable of helping others, I do”.

SHORT RESUME

  • 2014 - Present

    Deputy Operations Manager, Total Gas & Power North America, Inc.

  • 2012 - 2014

    Cash Balancing Operations Representative, Total Gas & Power North America, Inc.

  • 2008 - 2011

    Risk Control, Total Gas & Power North America, Inc.

  • 2007 - 2008

    Operations Representative, Total Gas & Power North America, Inc.

  • 2006 - 2007

    Confirmations Analyst, Total Gas & Power North America, Inc.

  • 2006

    B.A. in International Studies & Business Administration; Minor in Management Information Systems. Graduated Summa Cum Laude. University of St. Thomas President's Scholarship recipient.

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